from published quantities. However, total shipment will
list count. Custom inner cartons with exact count available at
cost. See "Packaging" on page 77 for details.
First virtual or paper proof available at no charge by requesting it on
your PO (please allow 2 working days). Changes thereafter are charged
at $12.50 (g) per change. Pre-production proofs are $18.75 (g) plus
shipping. Virtual sample proofs not available on calendar or planner
RETURN & ADJUSTMENT POLICY
Distributor must contact Customer Service within 60 days of product
receipt before any action for authorization. All returns requiring
will need a Return Authorization number issued by Customer Service
to be valid. Defective items will be immediately replaced upon receipt
of sample of item so proper corrective action and adjustments can be
made. All adjustments must be made 60 days from ship date.
• First virtual sample FREE, Additional
• FREE Random imprinted samples available by request in reasonable
• Unprinted "Stock," Laser, and Self-Promotional samples available at
in published product minimums.
• Custom spec samples available at Sales Manager's discretion
Orders ship FOB Shelbyville, TN unless otherwise stated. Select
Calendars, Laser items, Magnets, and Flashlights ship FOB San Diego.
All orders ship best way at customer's expense unless specified. UPS
standard carrier. Overnight, 2-Day, and 3-Day shipping will be billed at
customer's expense. Liability for goods passes to customer upon
delivery to carrier. In an effort to ensure our quoted turnaround times,
we will upgrade your shipping method at our expense, when we
determine necessary to meet distributor purchase order event date.
We do not recommend USPS, due to lack of tracking ability unless it's
insured at distributor's request and customer's expense.
Production turnaround time begins AFTER graphics, credit, order
entry, and proof approval (if requested). Turnaround time varies with
custom order quantities greater than 10,000, and will be quoted at time
of receipt of approvals. Select Stock Product: Shipped in 3 business
Stock Product: Shipped in 5 business days. Custom Product: Shipped in
7 business days.
The Goldstar line is only sold through approved resale promotional
channels. For distribution inquiries, please contact ASI, PPAI, or PPPC
headquarters for assistance.
Due to final quality control, orders may be shipped plus
or minus 5% of
quantity ordered. Our factory is unable to ship "overruns" to
However, reasonable additional quantities may be ordered as "product
proofs" and charged accordingly. For exact count, add $0.02(A).
*All products subject to availability