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General Ordering Information

 

Higher Quantities
Pricing for quantities over 10,000 units and above, call for quotation.
        

Blank Merchandise

Next quantity price except business card letter opener.                                 

Order Information
Prices include one printing color on all orders.  Add a set up charge of  $40.00(v) per extra color plus the following running charges per unit: $ .15(v) per extra color. Color imprints on dark colored items require a double imprint for proper coverage and will include an extra charge of .11(v) per piece.

Set Up Charg
es
All printed orders under 500 units require a set up charge of $40.00(v). 

Re Orders
Please specify the most recent P.O. Number and/or Job Number from your previous order, along with specific item and imprint colors.  Set up charges for reorders under 500
units are offered at a reduced rate of $20.00(v).  Set up charges for additional color and/or 2nd side imprint on reorders are at $30.00(v).


Second Side Imprint

$ .15(v), set up charge of $40.00(v).
                            

Artwork
Camera ready art is a crisp black and white reproduction on camera paper with no touchups needed.  If the imprint is multi-colored, the customer must include color separations or there will be an art charge.  Copies of artwork made on copy machines, faxed art, business cards, and preprinted items are not camera ready and will be subject to additional charges.  For best results send art twice the size of imprinted area.

Digital Artwork Criteria
To expedite your order, artwork may be emailed to promo@pacifichandy
cutter.com.  Artwork may also be submitted on zip disk, or cd in the Macintosh format using the following preferred sotware programs:  Adobe Illustrator CS2.  An eps or Al file created in Illustrator yields the best results.  Artwork submitted in Photoshop CS2 is also acceptable in some cases.  Artwork must be black and white with no halftones, screens, or shading. Include fonts used (screen and printer fonts or suitcase and postscript files) or convert text to paths, curves, or outlines; text becomes vector art and can no longer be edited as text.  Any other files or images placed within the art must also be included on disk or accompany art.  Computer  generated artwork at 600 dpi or better yields the best results.                     

Proofs 
Fax proof of copy:  $12.50(v).       
Proof of copy on item:  $25.00(v) per proof, plus per item charge.

Imprint
Each order must be typed or legibly printed.  Attach a business card or letterhead, when possible, to eliminate errors. 

Copy Changes
Personalization available with a minimum of 250 units per name at a charge of $30.00(v) per name.

Blanket Orders
Your yearly blanket purchase orders are welcome.  Delivery as requested.

Faxed Orders
Faxed orders must be followed by mail or phone confirmation.  All confirming orders must be clearly marked "confirming only", etc.  The legibility of faxed orders will be the customer's full responsibility for accuracy.  PHC cannot be responsible for fax machine malfunctions which may alter the accuracy of the order.

Telephone Orders
All orders with imprint must be confirmed in writing or by fax.  We will not accept responsibility for corrections or errors on verbal orders.

Standard Printing Colors
We will print most colors at no additional cost.  PMS colors may vary.

Less Than Minimum
Absolute minimum order quantity is 250, unless otherwise noted.

OverRuns/UnderRuns
Overruns or underruns not to exceed 7% of the amount ordered shall constitute an acceptable delivery and the excess or deficiency shall be charged to customer proportionately.

Standard Background Color
s
Handy Cutter
:  Black, White, Yellow 115C, Red 186, Blue 294C, Orange 165C, Green 349.  (Approximate PMS shade; colors may vary).

Large and Small Snap Blade Knife
:  White, Black.

Shaped Letter Openers, Superlite Letter Opener, Handy Pop Tops, Handy Key Knife, Handy Scraper, Snappy Hooker, Disposable Film Cutter
:  White.

Magnifier Letter Opener:  Clear Frosted

Ruler Letter Opener, e Letter Opener, @ Letter Opener: 
White, Translucent Blueberry Blue, Translucent Grape Purple, Translucent Lime Green, and Translucent Raspberry Red.

Business Card Letter Opener:  White, Black, Translucent Blueberry Blue, Translucent Raspberry Red, Clear.

Staplers and Staple Removers:  White, Translucent Blueberry Blue, Translucent Raspberry Red, Translucent Grape Purple.

Pocket Safety Cutter (PSC-1 and PSC-2):  White, Black, Red, Orange, Yellow, Green, Blue

USB Drives:  Aluminum:  Black, Blue, Graphite, Fuschia, Silver.  Professional:  Silver, Blue, Pearl, Smoke, Transparent Red, Transparent Blue, Clear.  Swivel:  Black, Red, Vilet, White.  Rounded:  Blue, Smoke, Red, Green,Clear.

Raze Bag Cutter:  White, Blue.

Heart Letter Opener:  White, Red.


Custom Background Colo
rs
Custom colors can be matched on the the Handy Cutter with a minimum order of  5,000 units.  Call Customer Service for a quote.  Lead time will increase when ordering a custom color background. PHC requires a pre-production sample when ordering a custom color, otherwise we will not be responsible for the color match.  On other products, contact factory.


Production Time

Standard Service
:  approximately 10 working days.  If proof is required, allow 1 additional week.

5 Day Rush Service:  based on 5 working days. Standard one color imprint only.  To qualify for 5 day rush service, you must have good standing established credit with us.  You may use a credit card or pay cash and include freight.  The order must be accompanied with camera ready art or it will be delayed.  All orders must be here by noon Pacific Time.  Production time does not include day we receive the order (based on 5 day work week, not including holidays).

PHC WILL NOT ASSUME LIABILITY FOR NON-FULFILLMENT OF ORDERS CAUSED BY OUR INABILITY TO OBTAIN RAW MATERIALS, EMBARGOES, STRIKES, FIRES, OR OTHER CAUSES BEYOND OUR CONTROL
.

Credit Card Payments

VISA,
MASTERCARD, AMERICAN EXPRESS accepted.  The following information is needed:
 *Card type  *Name or business as imprinted on card  *Your account no. *Expiration Date

Terms
A prepayment of your order, by check, money order, or credit card is required until Open Account status is established.


Cancellations

Orders in process will be charged on the basis of materials used.


Replacement of Merchandise

Handy Cutter Line guarantees its merchandise against all defects in workmanship and materials for six months from date of purchase.  No merchandise can be returned without factory approval, which must include a return authorization number.  With factory approval, merchandise found to be defective will be replaced and credit issued for such returned items.

Shipping

Orders will be shipped to the company placing the order unless instructed otherwise.
           
Shipment:  FOB California factory based on Rocky Mountain Tariff.  Specify method of shipment.  If method of shipment is not shown on purchase order we will use our discretion for best method.

Split/Drop Shipments:  $5.00 each, after the first five (5) shipments.  The entire order must ship within six (6) months after the first shipment.

Shipping Dates:  Order must show a Ship Date or the Shipping Date will be scheduled for two (2) weeks from receipt of order.  Shipping Date will be affected by account status.

FACTORY DOES NOT ASSUME RESPONSIBILITY FOR CARRIER DELAY AND CANNOT BE HELD RESPONSIBLE.

Minimum freight and handling charge is $12.00.

 






          

 



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