What kind of artwork can I send? What if I don't have artwork?

Artwork can be a tricky thing to get just right, let us help you get the best quality printing.

Preferable artwork file formats are as follows:
Adobe Illustrator EPS, AI,Corel Draw, or PDF files.
We cannot accept Quark Xpress files.
Please be sure convert all fonts to outlines or paths.

Artwork can be submitted to sales@nexgenpromo.com.

If needed, we have a graphic artist on staff to work with you for logo design and layout for needed artwork. Call for more details.

Do you keep my art on file?
Yes! We keep your artwork on file to make reordering and using your art on other products simple and easy!

How fast will I get my order?
Speed of return on your order depends on your needs. We can generally get anything you want as soon as you want, although there may be additional charges that apply. The average turn around time on an order is generally 2 to 3 weeks so please plan accordingly.

What type of payments do you accept?
We accept cash, check, Visa, and MasterCard.

What are set up charges?
Some of the items we offer have ‘set-up’ charges (screen charges, die charges, etc.). It is important to note these are NOT art charges. These are charges to create the screen, die or other necessary items to imprint your specific logo.

Can I see a sample?
Yes! We’re happy to send you a sample of an item(s) you’re considering. We send the samples free of charge and in most cases they are yours to keep. If you prefer a sample with your logo however there will be an additional charge. Contact us for details.

Can I order in quantities smaller or larger than those shown?
Most of the time the minimum quantity shown is the required minimum, although we encourage you to call if your requirements mean you need fewer items so we can offer assistance if possible. Many times there is a 'less than minimum' charge.