Frequently Asked Questions
Q: How do I place an order?
A: Placing an order is easy! Hit "ADD TO CART" for any product and go through the steps. If you have questions, contact us: firstname.lastname@example.org or 561-228-4008
Q: How do I send my artwork?
A: You can either upload your artwork or email it to us: (insert email address)
Q: Will your company keep me updated on the ETA of my order?
A: Yes! We will let you know the expected arrival date, and when the order has shipped.
Q: Do you offer products that are not featured on your website?
A: Yes, we do—we offer literally hundreds of thousands of products, including custom product options. Please contact us regarding what promotional or custom products you had in mind: email@example.com or 561-228-4008
Q: If I don’t have a high-resolution version of my logo, can I still order imprinted products?
A: Yes, though we will have to review your artwork and discuss the available and practical options. For example, we may be able to recreate your logo in vector format for an additional charge.
Q: My logo has specific PMS colors and branding guidelines—can you imprint according to these requirements?
A: Yes, though the product selection we recommend will include only options that can meet your logo requirements and branding guidelines. We will exclude any products that do not offer PMS match, for example.
Q: Do you have a price list?
A: No. As we offer hundreds of thousands of products, we do not have a global price list. However, by navigating the promotional products store on our site, you can search by price range if you would like to adhere to a specific budget.